Digital Phone Service
Cutting Edge Meets Proven Methods IP Telephony for Business
Digital Phone Service (DPS1) offers clients a fully featured phone system that is easy to manage and can be customized to any specific need. You no longer have to worry about keeping up with the latest telecommunications technology. We do that for you! And unlike the traditional installations that have a limited warranty, the DPS1 system is always under warranty. The NetAccess DPS1 has VoIP capability, but it offers much more. Features include:
Unparalleled Sound Quality
The Polycom SoundPoint IP desktop series phones feature revolutionary HD Voice™ technology, which brings a definitive difference in audio quality. Polycom is the leading edge manufacturer of IP phones in today's IP market. The Polycom suite of IP phones ensures that there is a complete line of communication devices that will meet your needs.
Comprehensive, Cutting Edge Features
The DPS1 solution can either be utilized right out of the box or custom tailored to suite your needs. Standard features such as unified messaging, web accessible voicemail, multiple device call routing and roaming users extends typical business communication needs out of the office. Customized integration with other suites of tools such as CRM and enabling automatic Outlook dialing (TAPI) ensures your ability to call your clients at one touch of the mouse button.
Cost Savings and Excellent ROI
The DPS1 solution saves money from reduced number of lines needed, reduced cost per line, and long distance. Savings are also realized through improved call flow and staff utilization. Depending on a Customer¹s situation ROI can be 10 to 15 months.
Network Design & Engineering Provides High Quality of Service
NetAccess designed the network used for the IP based phone service using their own private network. Not using public internet ensures a high quality of service. The DPS1 PBX is built using the best equipment including solid state drives and high speed processors. The DPS1 is deployed on the customer site so that many tasks are handled locally. Our solution includes an analog
failover line so that calls are routed over an analog line in a situation where the internet is down.
Efficient Installation and Provisioning
The DPS1 solution is a managed solution. The system is turn-key, configured, installed and managed, freeing up business owners, managers and IT staff to concentrate on internal needs, not running a phone system.
Features
| Automated Attendant | ENUM |
| Blacklists | Interactive Directory Listing |
| Blind Transfer | Interactive Voice Response (IVR) |
| Call Detail Records | Local and Remote Call Agents |
| Call Forward on Busy | Music On Hold |
| Call Forward on No Answer | Overhead Paging |
| Call Forward Variable | Remote Call Pickup |
| Call Monitoring | Remote Office Support |
| Call Parking | Roaming Extensions |
| Call Queuing | Route by Caller ID |
| Call Recording | Supervised Transfer |
| Call Routing (DID & ANI) | Talk Detection |
| Chan Spy | Text-to-Speech (via Festival) |
| Call Transfer | Three-way Calling |
| Call Waiting | Time and Date |
| Caller ID | Transcoding |
| Caller ID Blocking | Voicemail: |
| Caller ID on Call Waiting | - Visual Indicator for Message Waiting |
| Calling Cards | - Stutter Dialtone for Message Waiting |
| Conference Bridging | - Voicemail to Email |
| Dial by Name | - Web Voicemail Interface |
| Direct Inward System Access | Computer-Telephony Integration |
| Do Not Disturb | Zero Latency |
Pricing**
| DPS1 Rental | $ 149.00 | |
| Trunk Cost | $ 49.95 | Includes nationwide calling |
| Direct Inward Dialing Costs | $ 2.95 | |
| Toll Free Numbers | $ 2.95 | Plus 5 cents per minute |
** The above are monthly prices. Phones and installation quoted separately. Prices effective July 2009 and subject to change without notice.
