New Spam/Virus Protection
NetAccess is pleased to announce that we are enhancing NetShield virus/spam protection with an industry leading solution which provides user management control over your spam and virus email. All current NetShield customers will receive this additional protection and service at no additional cost. Those customers not currently subscribing to NetShield will receive this service free for thirty days. When your account is activated for the new virus and junk mail protection services you will be receiving a Welcome email which indicates the service has been activated. The 'Welcome' email will direct you to your Message Centre.
Message Centre. Each account will be provided with a Message Centre listing email messages which have been filtered and quarantined. Your legitimate email messages are delivered to your email inbox, just as they always have, but suspected junk and virus-infected email is routed to your Message Centre. It is strongly recommended that you check your Message Centre daily at first so your filters "learn" to be more effective and accurate. Upon regular review, remove the unwanted messages and deliver the ones you want. You can also safely read the contents of a virus-infected email in your Message Centre without the risk of harming your own personal system. Adjust the filters to meet your unique needs. Regular reminders (sent daily if new messages have been filtered) will instruct you to check your Message Centre and review quarantined email. All quarantined messages are held for 14 days until they are automatically deleted.
Approved and Blocked Senders. The Approved Sender List (which is managed using the Message Centre) allows you to designate individuals or domains that will always bypass the filters and will automatically be delivered to your inbox. We recommend that you add friends, family, and associates to the Approved Sender list. This is the best method for preventing legitimate messages from being falsely quarantined. The Blocked Senders List allows you to designate addresses that will always be blocked regardless of content. We do not recommend using the Blocked Sender list to block regular spammers. Spammers continually change and spoof their address and domain, making this approach useless. The Blocked Sender list can be used to block newsletters that are difficult to unsubscribe from, or to avoid bothersome senders.
Log in to the Message Center. Your login address is your email address at NetAccess (provided in the Welcome message). Enter your temporary password (provided in the Welcome message). If you enter an incorrect password, the Forgot your Password? link will appear. Click on that link and then click the Submit button and a new temporary password will be emailed to you. You can change your password within the Message Centre by using the "My Settings" link on the top right hand corner, and selecting "Change Password".
Click here to connect to the Message Centre.
Here are the instructions on using the Message Centre.
If you have any questions, please contact a NetAccess support representative at 905-524-2001 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
